Informatiq Consulting Limited

Informatiq comes to London

We're excited to announce the launch of our London office.

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Service Delivery Manager - NHS / Healthcare

Service Delivery Manager - NHS / Healthcare

Home based

c55,000 plus benefits


Elaine Taylor

01923 224481

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Are you a Service Delivery Manager with experience in the NHS / healthcare arena? Are you looking to play a key role within a successful and growing organisation where you can shape the relationships with customers and maintain and improve overall customer satisfaction? If so, read on!!...

This is a pivotal role in a drive to improve customer satisfaction and the role will be varied and interesting including:-

maintaining and developing strong working relationships with assigned customers and internal teams
managing and coordinating delivery of monthly service reports
scheduling and leading on site service review meetings and ensuring follow up of any necessary actions
helping to resolve customer issues through effective working relationships with internal teams

To be successful in this role, you must have a proven track record within the NHS (either working within or for a supplier), with strong relationship and negotiating skills, plus experience of change and release management and an understanding of continuous improvement.

This is a home based role with extensive travel to customer sites so you will need to be happy to travel and have a driving licence. This is a brilliant opportunity to join a dynamic, forward thinking company where you can add huge value to their continued drive towards excellent customer care and satisfaction.

To find out more, please send your CV to Elaine ASAP or call with any questions!

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