Informatiq Consulting Limited

Informatiq comes to London

We're excited to announce the launch of our London office.

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SQL Support Analyst

SQL Support Analyst


28 - 32,000


Mary Hirst

01923 224481

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SQL Database Support Analyst - Software Support

A fantastic opening for an SQL Support Analyst to join a leading software house on the outskirts of Leeds. If you are looking to build on your help desk experience this 2nd and 3rd line Service Desk Analyst opening could be just the ticket for you.

The SQL Support Analyst will join a dynamic team who are supporting local authorities who are using a market leading social services management application - its Windows based on SQL Server.

Job purpose

The SQL Support Analyst will assist with the management and maintenance of business applications managed by IT Services, third line engineers and to support the work of the IT Operations [Applications] team.

The successful post holder will bring the following skills:
Skilled in investigating 2nd and 3rd line Service Desk Incidents
Write SQL queries, and support windows based systems
Diagnose the root causes of problems (systems, data, process)
Liaise with software developers and third party subcontractors
Instal software into live environments
Provide a superb customer support service
A car driver ** you'll need a car to reach the office site in Garforth

Key skills required for the SQL Support Analyst

The successful candidate will enjoy customer service work, have a pleasant telephone manner and good listening skills, plus skills in the following
Strongly analytical and interested in details
Good understanding of SQL Server
The ability to fix issues including data issues using SQL queries
Experience of MS Windows Server

You will join a hugely successful and expanding company whose software is making a lasting impact on the integration between health care providers and support services. 10 years of rapid growth means that they are the market leader in the provision of specialist software in their field. Great career opportunities are on offer and a track record of promoting from within will ensure you progress at this award winning company, please apply now for immediate consideration for the SQL Support Analyst opening.
If you have any questions about this post, please submit your CV or get in touch with your questions.

Please express your CV today for this fab opportunity to

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